We comply where applicable with the current ITSPA Code of Practice and Best Common Practice Documents. They ensure that we maintain the highest standards of service availability and customer satisfaction.
These documents can be viewed below:
ITSPA Code of Practice: http://www.itspa.org.uk/members/code-conduct/
ITSPA Best Common Practice Documents: http://www.itspa.org.uk/members-area/policy-papers/white-papersbest-common-practice-documents/